PROTOLYST WEB APP

UX | UI ——

Protolyst web app

is a knowledge management tool in its early pilot testing stage and looking for design solutions to improve onboarding user experiences on the landing page and the digital workspace to increase user activation, satisfaction and retention.

—— Due to a Non-Disclosure Agreement (NDA), information on this project is limited.

— Project Type

User Experience Design
User Interface Design

— Role

UX Researcher
UX Designer
Workshop Facilitator

— Project Date

Dec 2022 - Mar 2023

— Tools Used

Figma
Adobe Suite (PS, AI)
Miro

Project Summary

Protolyst is a knowledge management tool that helps users collaboratively capture, contextualise and collate snippets of knowledge from across a range of resources to conduct qualitative research.

Currently, it is in an early pilot testing stage and requires a better understanding of its users and their early interactions with the product to investigate the challenges they may face prior to reaching key milestones in the onboarding process.

This project aims to develop a design system using a User-centered design approach, including desk research, expert workshops and user workshops.

the goals

Understand the problems users may face while using Protolyst and any knowledge management tools.

Investigate how users think and feel about Protolyst during the onboarding process.

Develop the platform’s design system and the interaction.

The process

To explore how new users interact with Protolyst and how to design better user interfaces to a knowledge management tool to reach defined goals more effectively.
The project adopted a User-centered design approach to develop the appropriate user interface design and interaction for Protolyst users.